Use of Internet: Web Browsers, Search Engines, and Chatbots

1. Web Browsers

A web browser is a software application used to access and view websites. Common web browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Browsers interpret HTML code to display web pages and allow users to interact with online content. They also support plugins and extensions, which enhance functionality.

Popular Web Browsers:

• Google Chrome: Known for its speed and integration with Google services.
• Mozilla Firefox: Offers robust privacy and customization options.
• Microsoft Edge: Comes pre-installed on Windows devices and is optimized for Windows systems.
• Safari: Exclusive to Apple devices, it is fast and efficient for Mac users.

2. Search Engines

Search engines are tools that help users find specific information on the web. When a user types a query into the search engine, it uses algorithms to provide a list of relevant websites. Google, Bing, and DuckDuckGo are popular search engines.

How They Work:

• Indexing: Search engines crawl the web and index pages, making it easier to retrieve them when needed.
• Ranking: Algorithms determine which pages are most relevant to a user’s query based on keywords, authority, and other factors.

Popular Search Engines:

• Google: Google is the most widely used search engine, and it is known for its accuracy.
• Bing: Microsoft’s alternative to Google, with a focus on integrated search results.
• DuckDuckGo: Focuses on privacy, avoiding user tracking.

3. Chatbots

A chatbot is an AI-based software that simulates conversations with users. These are commonly used on websites for customer service and assistance. Chatbots help answer queries, guide users through processes, and even solve basic problems automatically.

Types of Chatbots:

• Rule-based Chatbots: Follow predefined paths and are limited to specific queries.
• AI-based Chatbots: Use natural language processing to understand complex requests and offer dynamic responses.

Examples of Chatbots:

• Customer Support Bots: Found on websites to assist users with common issues.
• Virtual Assistants: AI bots like Siri, Alexa, and Google Assistant provide a wide range of functions.

4. Difference Between Website & Portal

A website is a collection of web pages that provide information or services, while a portal is a gateway that offers personalized access to a variety of resources and services, often requiring a login.

• Website: Publicly accessible pages with static or dynamic content.
• Portal: Provides specific, personalized information, often used in enterprises, government services, or educational institutions.

5. E-Mail: Account Opening, Sending & Receiving E-mails, Managing Contacts & Folders

Email remains one of the most important tools for communication. Setting up an email account and managing your inbox efficiently is essential.

Steps to Open an Email Account:

• Choose an email provider (e.g., Gmail, Outlook, Yahoo).
• Visit the provider's website.
• Click on 'Create Account.'
• Fill in personal information, including your name and desired email address.
• Set a strong password.
• Complete verification steps like CAPTCHA or OTP.

Sending & Receiving Emails:

To Send an Email:

• Log into your email account.
• Click on 'Compose.'
• Enter the recipient's email address, subject, and body.
• Click 'Send.'

To Receive an Email: Emails will automatically appear in your inbox, and notifications can be set up to alert you when new emails arrive.

Managing Contacts & Folders:

• Contacts: Most email platforms offer a contact manager to store email addresses and other information. You can add, edit, and organize contacts into groups.
• Folders: To organize your inbox, you can create folders or labels (in Gmail) to categorize your emails (e.g., work, personal, projects).

Here are 50 objective-type questions with their answers based on the topics of web browsers, search engines, chatbots, websites, portals, and email management.

Web Browsers, Search Engines, and Chatbots

1. Which of the following is a popular web browser? 

   a) Google Chrome  

   b) WhatsApp  

   c) Microsoft Word  

   d) Instagram  

   Answer: a) Google Chrome

2. What is the main function of a web browser? 

   a) To create websites  

   b) To display web pages  

   c) To edit videos  

   d) To send emails  

   Answer: b) To display web pages

3. Which of the following is NOT a search engine?  

   a) Google  

   b) Bing  

   c) Firefox  

   d) DuckDuckGo  

   Answer: c) Firefox

4. Which search engine is known for prioritizing user privacy? 

   a) Google  

   b) Bing  

   c) DuckDuckGo  

   d) Yahoo  

   Answer: c) DuckDuckGo

5. What is a chatbot used for?  

   a) Designing web pages  

   b) Simulating conversations with users  

   c) Managing cloud storage  

   d) Developing applications  

   Answer: b) Simulating conversations with users

6. What type of chatbot uses predefined paths?  

   a) AI-based chatbot  

   b) Virtual assistant  

   c) Rule-based chatbot  

   d) Open-source chatbot  

   Answer: c) Rule-based chatbot

7. Which of the following is an example of an AI-based chatbot?  

   a) Siri  

   b) Google Chrome  

   c) Microsoft Edge  

   d) Bing  

   Answer: a) Siri

8. Which web browser comes pre-installed on Windows devices?  

   a) Safari  

   b) Chrome  

   c) Microsoft Edge  

   d) Firefox  

   Answer: c) Microsoft Edge

9. Which of the following is not a web browser feature?  

   a) Tab management  

   b) HTML rendering  

   c) Virus scanning  

   d) Private browsing  

   Answer: c) Virus scanning

10. What does the address bar in a browser do?  

    a) Displays advertisements  

    b) Allows users to type URLs  

    c) Downloads files  

    d) Plays videos  

    Answer: b) Allows users to type URLs

Websites and Portals

11. What is the primary purpose of a website? 

    a) Provide public information  

    b) Serve as a gateway to personalized services  

    c) Store personal files  

    d) None of the above  

    Answer: a) Provide public information

12. A portal usually offers:  

    a) General public access  

    b) Personalized access to services  

    c) Online shopping options  

    d) Social media networking  

    Answer: b) Personalized access to services

13. Which of the following is an example of a portal?  

    a) Wikipedia  

    b) Google Search  

    c) A university student login system  

    d) YouTube  

    Answer: c) A university student login system

14. What is the key difference between a website and a portal?  

    a) Websites require login; portals do not  

    b) Websites are for public access; portals provide personalized access  

    c) Websites can be used for social media  

    d) Portals do not contain web pages  

    Answer: b) Websites are for public access; portals provide personalized access

15. Which type of online platform is designed to offer specific services to logged-in users?  

    a) Website  

    b) Portal  

    c) Blog  

    d) Social media  

    Answer: b) Portal

16. Portals are commonly used in which of the following sectors?  

    a) Retail  

    b) Education  

    c) Entertainment  

    d) Photography  

    Answer: b) Education

17. Which of the following is NOT a feature of a website? 

    a) Personalized dashboards  

    b) Publicly accessible content  

    c) Informational pages  

    d) Login-based access to services  

    Answer: a) Personalized dashboards

18. What type of website requires users to log in for personalized content? 

    a) E-commerce  

    b) Social media  

    c) Portal  

    d) Blog  

    Answer: c) Portal

19. Which of the following is an example of a website?  

    a) Google Docs  

    b) CNN News website  

    c) Facebook login page  

    d) Microsoft Teams  

    Answer: b) CNN News website

20. A user dashboard is a common feature of which type of platform?  

    a) Website  

    b) Portal  

    c) Search engine  

    d) Web browser  

    Answer: b) Portal

E-Mail: Account Opening, Sending & Receiving, Managing Contacts & Folders

21. Which of the following is a commonly used email service provider?  

    a) Chrome  

    b) Gmail  

    c) Dropbox  

    d) Google Drive  

    Answer: b) Gmail

22. Which protocol is used to send emails? 

    a) HTTP  

    b) SMTP  

    c) FTP  

    d) POP  

    Answer: b) SMTP

23. What is the first step in creating a new email account? 

    a) Choose a strong password  

    b) Enter your email provider’s website  

    c) Fill in personal information  

    d) Verify the CAPTCHA  

    Answer: b) Enter your email provider’s website

24. The inbox is used for:  

    a) Drafting emails  

    b) Storing received emails  

    c) Storing sent emails  

    d) Scheduling emails  

    Answer: b) Storing received emails

25. The 'To' field in an email is used for:  

    a) Writing the subject  

    b) Writing the recipient's email address  

    c) Attaching a file  

    d) Typing the body of the email  

    Answer: b) Writing the recipient's email address

26. What is the purpose of the "CC" field in an email?  

    a) Send a copy to recipients visible to all  

    b) Hide email addresses from other recipients  

    c) Attach files  

    d) Include a subject line  

    Answer: a) Send a copy to recipients visible to all

27. Which folder stores emails that are ready to be sent later?  

    a) Trash  

    b) Sent  

    c) Drafts  

    d) Inbox  

    Answer: c) Drafts

28. Emails you send are stored in the:  

    a) Spam folder  

    b) Inbox  

    c) Sent folder  

    d) Archive  

    Answer: c) Sent folder

29. Which of the following is used to store deleted emails?  

    a) Inbox  

    b) Trash  

    c) Drafts  

    d) Contacts  

    Answer: b) Trash

30. In Gmail, what feature allows users to categorize emails?  

    a) Folders  

    b) Labels  

    c) Drafts  

    d) Contacts  

    Answer: b) Labels

31. What does BCC stand for in an email? 

    a) Blind Carbon Copy  

    b) Black Carbon Copy  

    c) Base Copy  

    d) Backup Copy  

    Answer: a) Blind Carbon Copy

32. What is the purpose of the BCC field in an email?  

    a) Hide recipients from others  

    b) Add multiple attachments  

    c) Set email priority  

    d) Filter spam  

    Answer: a) Hide recipients from others

33. Which protocol is used to receive emails on multiple devices?  

    a) IMAP  

    b) SMTP  

    c) HTTP  

    d) FTP  

    Answer: a) IMAP

34. Which email feature allows users to schedule messages for future delivery?  

    a) Spam filter  

    b) Drafts  

    c) Scheduling  

    d) Forwarding  

    Answer: c) Scheduling

35. To store email addresses and other contact information, which feature is used?  

    a) Folders  

    b) Drafts  

    c) Contacts  

    d) Spam filter  

    Answer: c) Contacts

36. A spam filter is used for:  

    a) Organizing folders  

    b) Sorting unwanted emails  

    c) Attaching files  

    d) Sending bulk emails  

    Answer: b) Sorting unwanted emails

37. Which of the following is used to categorize incoming emails automatically?  

    a) Labels (in Gmail)  

    b) Drafts  

    c) Attachments  

    d) Trash  

    Answer: a) Labels (in Gmail)

38. Emails marked as "Spam" are stored in which folder?  

    a) Inbox  

    b) Trash  

    c) Spam  

    d) Sent  

    Answer: c) Spam

39. Which of the following allows you to undo sending an email?  

    a) Drafts  

    b) Spam filter  

    c) Undo Send feature  

    d) Trash  

    Answer: c) Undo Send feature

40. Which email provider offers integration with cloud storage (Google Drive)? 

    a) Yahoo Mail  

    b) Gmail  

    c) Outlook  

    d) iCloud  

    Answer: b) Gmail

Managing Email Accounts and Folders

41. Which folder stores unsent emails?  

    a) Inbox  

    b) Drafts  

    c) Sent  

    d) Spam  

    Answer: b) Drafts

42. To add someone to your contact list, you use the:  

    a) Attachments feature  

    b) Contacts manager  

    c) Spam filter  

    d) Labels  

    Answer: b) Contacts manager

43. Which email feature allows you to send the same message to multiple recipients without revealing their addresses?  

    a) CC  

    b) BCC  

    c) Forwarding  

    d) Drafts  

    Answer: b) BCC

44. What action is taken when you delete an email?  

    a) It is moved to the trash  

    b) It is sent to the inbox  

    c) It is permanently erased  

    d) It is archived  

    Answer: a) It is moved to the trash

45. Which email folder contains unwanted or suspicious emails?  

    a) Spam  

    b) Inbox  

    c) Sent  

    d) Drafts  

    Answer: a) Spam

46. What is the maximum file size for email attachments in most services? 

    a) 5 MB  

    b) 10 MB  

    c) 25 MB  

    d) 100 MB  

    Answer: c) 25 MB

47. Which email service allows attachment of large files through cloud storage? 

    a) Gmail  

    b) Yahoo Mail  

    c) Hotmail  

    d) AOL  

    Answer: a) Gmail

48. To access your email account, what is required?  

    a) Username and password  

    b) Contact number  

    c) Date of birth  

    d) Email Subject  

    Answer: a) Username and password

49. In which folder would you find emails that you sent but were not delivered?  

    a) Sent  

    b) Outbox  

    c) Inbox  

    d) Spam  

    Answer: b) Outbox

50. Which of the following is used to automatically sort incoming emails based on certain criteria?  

    a) Folders  

    b) Filters  

    c) Drafts  

    d) Trash  

    Answer: b) Filters